Help Center

Answers without the runaround.

Quick help for the questions we hear most. Still stuck? Contact us and a real person will reply.

How do I start a Premium free trial?

Open Cashew, tap any AI feature or go to Settings → Cashew Premium, and choose "Start 7-day free trial." You won't be charged until the trial ends, and you can cancel anytime from your Apple subscription settings.

How do I cancel Premium?

Premium is billed through the App Store. On your iPhone: Settings → your name → Subscriptions → Cashew → Cancel. Your AI features stay active until the end of the current period.

How do I sync between my iPhone and iPad?

Sign in with the same Apple ID or Cashew account on each device. Sync is automatic and offline-first. Make changes anywhere, then reconcile when you're back online.

Can I edit an AI itinerary?

Yes. Every AI itinerary is editable. Reorder days, change timings and costs, delete stops, or regenerate any day in a tap. The trip stays yours.

How do I share a trip with someone who doesn't use Cashew?

Open the trip → Share → "Export PDF itinerary." You'll get a clean PDF you can send to anyone. To plan together, invite them to the free app.

How do I delete my data, or request a copy?

Settings → Privacy → Delete account removes everything permanently. To request a copy of your data, email privacy@cashew.app and we'll send it over. See the privacy policy for details.

Will Cashew nag me about streaks?

No. Notifications are off by default and you opt into gentle ones only. We never send "you'll lose your streak!" alerts. You can also turn off XP entirely in Settings.

Is there a Mac or Android version?

Not yet. Cashew is iOS-first today. Mac, Android, and Web are on the roadmap. Add your email on the download page and we'll tell you when they ship.